We take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is FREE for all orders above Rs. 500, for orders below that, we charge a flat Rs. 100 shipping fee. For international we charge single flat rate of USD 20 for orders below USD 100. All orders above USD 100 qualify for free shipping.
Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.
Our courier partners will be able to deliver the shipment to you between Mondays through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays normally. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
As soon as your package ships, we will email you your package tracking information.
Cancellation requests will be accepted strictly within 24 hours of placing the order only.
Customs and international shipping
All of our orders are shipped internationally from our warehouses across India to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.